This one hour course provides a basic overview of the TL 9000 Quality Management System. The program is designed to provide an overview of TL 9000 to all employees in an organization that is registered or is planning to be registered to the TL Standard.
This course will explain how employees can execute and demonstrate a repeatable process, identify and report opportunities to improve business performance, and contribute to process improvement all within the context of TL 9000.
Key session topics
- Overview of TL 9000 including benefits to performance and customer satisfaction.
- Contributions to the TL 9000 Quality Management System
- Identification and Reporting of Opportunities to improve business performance
- The importance of documentation.
- Preparing to be audited
- Demonstrating an effective and repeatable process using records
- Participating in the Corrective Action process
Who Should Participate
- Any employee of an organization that is registered or is planning to be registered to TL 9000
- Auditors needing a full knowledge of TL 9000
- Consultants
- Internal auditors
- Quality Managers
- Implementation Team Members
- Process Owners
Approximately 1 hour
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