This 2 hour program provides an overview of the TL 9000 Common and Hardware Measurements for implementers and auditors of TL 9000 release 4.0. The program is intended for learners who are planning to attend the QuEST Forum sanctioned TL 9000 QMS Auditing or Implementation Classes. Participants will gain understanding of the measurements requirements with respect to TL 9000 registration scope. This course provides a basic overview of the Common and Hardware Measurements associated with TL 9000 Key session topics Relationship of measurements requirements to registration scope Specific counting rules and normalization of Common and Hardware Measurements General audit requirements for collecting, analyzing and reporting TL 9000 measurements Who Should Participate This course is a prerequisite for registrar auditors attending the QuEST Forum sanctioned TL 9000 QMS Auditing Class This course is a prerequisite for implementers attending the QuEST Forum sanctioned TL 9000 QMS Implementation Class, where Hardware (H) is a specialty area within the scope of registration Auditors needing a full knowledge of TL 9000 requirements and measurements Consultants Internal auditors ISO 9001/QS-9000-trained auditors wishing to expand their credentials Anyone who will be performing third-party registration audits to TL 9000 Approximately 2 hours