This three hour program provides an in-depth overview of the changes between release 3.5 and release 4.0 of the TL 9000 Quality Management System Measurements Handbook. The program is structured to ?bridge the gap? between Release 3.5 and Release 4.0 of the Measurements Handbook by summarizing the key changes and their impact on the organization, its customers, and the audit process. Participants of this course, whether they are consultants, registrar auditors, internal auditors or members of a TL 9000 registered organization will come away with an understanding of the changes incorporated in the new release of the TL 9000 Measurements and how they will be affected by these changes. There is an exam following the course and all participants who attain a passing score will receive a certificate of achievement. Key session topics Auditing the new, changed, or deleted measurements The value or intent of each change to the TL Measurements Objective evidence typically required to show compliance to each new, changed or deleted measurement Understanding compliance deadlines for release 4.0 of the TL 9000 Measurements Understanding the TL 9000 Alert Notification System Relating recent alerts to changes in audit requirements Who Should Participate This course is required for anyone who will be performing third-party registration audits to TL 9000 Auditors needing a full knowledge of TL 9000 Measurements Consultants Internal auditors ISO 9001/QS-9000-trained auditors wishing to expand their credentials Quality Managers Process Owners Prerequisite Prior knowledge of TL 9000 Measurements is required Approximately 3 hours